Frequently asked Questions:

Q: How do I get a quote?

A: Drop into our showroom with a drawing with sizes or with a design plan and we will quote whilst you wait. Alternatively send us a fax or scan and email your plan.

Q: What are the lead times from template to fitting?

A: We turnaround in 5 working days, however we can lengthen or shorten this timescale to suit your projects needs.

Q: What is a template?

A: This is a mock up of your worktop where we capture essential details such as position of sink, taps and overhangs. This is essential for a bespoke finish to your kitchen worktops.

Q: Can I choose my own slab of granite for my kitchen?

A: Absolutely, In fact we recommend you do, simply visit our showroom and we will be happy to assist you in choosing and reserving the individual slab/slabs for your project.

Q: Can I replace my existing laminate worktops with granite or quartz and will I need to change my tiles?

A: Yes.Granite house can offer you a number of alternative materials or options to best suit your kitchen, and no its not always necessary to change your tiles.

Q: Where will you Install within the UK?

A: Granite house will Install at any location within the UK, We have installed as far afield as Jersey, Ireland and the Isle of Man.

Q: How do I know I can trust your company to carry out the work to a professional standard.

A: Do your homework, We at granite house will gladly offer you a number of references both from kitchen studios and retail clients. We are also members of the Stone federation of Great Britain and the Guild of Master Craftsmen. It's always worthwhile to do an internet search or check if trading standards have any outstanding complaints about the firms quoting to do your work.

Q: How do I look after and clean my worktop?

A: We recommend that you wipe any spillage immediately to avoid staining. Wash down daily with warm soapy water and buff with a soft dry cloth.

Q: Will my worktop be sealed?

A: If it's a Granite Worktop it will be sealed. Quartz worktops don't need sealing and sealing them can leave an unsightly thin film on top that leaves smear marks.

Q: Will I need to reseal my worktops?

At granite House we pride ourselves on using cutting edge technology. The sealers we use work on Nano technology. This basically means using tiny particles, these particles are absorbed by the stone and make it hydrophobic, this makes the stone repel water and liquids. Most traditional sealers need resealing every 2 to 3 years however the sealers we use are good for 10 years. It would be advisable to use a rejuvenating cleaner that cleans the worktop whilst replenishing some of sealer, However the worktop will not resealing for the foreseeable future (10 years)